Restaurant is well located, spacious and clean. Staff are ok. Big menu so I tried their charcoal chicken and crispy spicy chicken burger. Charcoal chicken $21.50 seasoned well but was below average - very tiny, dry and tough meat - absolutely not worth it. Burger $11.50 which is moist, tender, crispy and also seasoned well. Nice garlic sauce though even they didn’t ask what sauce I want. Cashier is cold and robotic. Personally, I wouldn’t recommend the charcoal chicken from this experience. I also look up to their chicken supplier when site but it didn’t mention about Halal chicken and the way how they killed it (with machine). Nevertheless, it is a good experience.
Halal
Hannah G · 2025-09-06
Had a pretty good charcoal box but it wasn’t as good as Baysy North. Chicken was not as moist and the chips weren’t great. Service wasn’t amazing either. Store was cold and the toilets needed maintenance as well as some other maintenance issues. Self service checkout on the wall look pretty ghetto too.
Jonno Robin · 2025-10-17
First time trying El Jannah. The place was very clean and the staff were friendly. The chicken had a nice charcoal flavour, but it was quite dry for me, and the fried chicken was even drier. Not really the style I enjoy, as I prefer tender, juicy chicken.
LoveEat LoveCook · 2025-09-01
⭐⭐⭐⭐⭐
Absolutely outstanding! I had the charcoal chicken at El Jannah and the quality was incredibly high perfectly cooked, super fresh, and full of amazing flavour. Everything tasted fresh and delicious, far above my expectations.
The customer service was exceptional as well. The staff were extremely polite, friendly, and genuinely attentive, which made the whole experience even better. The place was clean and well organised, and honestly everything was perfect from start to finish.
Highly recommend El Jannah to anyone looking for fresh, tasty charcoal chicken and top level customer service.
Amir Maslahat · 2025-12-09
We purchased a couple of chicken burgers from Mitcham store yesterday and was shocked to discover chicken bones in their burgers. It was impossible to eat and we threw them away, absolutely disappointed with their so called best seller crispy chicken burger. Why would you serve your customers with bone-in chicken pieces instead of fillets?
IS Bev · 2025-11-01