Bistro - we arrived in the bistro about 5:30. There were no guests in the Bistro at that time. The wait staff were friendly and I can’t complain about them. However, we placed our order about 10 minutes later. Fish & Chips, Chicken burger and Caesar salad with grilled chicken. The food arrived quickly, however it was very bland in flavour. My daughter ordered the drinks at 5:39, separately while at the table on the app. The beer and the sparkling water came out just before the meal. It would have been nice if the sparkling had come with a glass with some ice and a slice of lemon or lime. However, it came with a straw that is too short for the bottle. My daughter also ordered a cocktail for herself, it took almost 30 minutes to get to the table and arrived just as my daughter was finishing her food. I watched the hospitality staff and they were flat out. They did not stop bring food out to the tables, so I don’t blame them. I would suggest you need to hire more casual staff, particularly during the summer season when we have some very warm nights and families choose not to cook.
Philippa · 2026-01-24
A good place to dine with the family. Friendly atmosphere with helpful staff. Makes the experience enjoyable when the staff assist where possible. Well done and thank you.
Meals of good quality and size.
Bought the classic steak sandwich and cheeseburger. Meat in both were bland. Please season your meats before serving.
Family Friendly
Joe Drago · 2026-01-14
The staff make this place... Customer service.. top notch! From the security gentleman with a friendly greeting to the bartenders that will take the time to provide good old fashioned proper customer service, thank you for your services. And to the dude bashing those buttons (not loudly, I'm exaggerating) .. good luck, you are killing that machine lol :) fun times
Amanda Ericson · 2026-02-10
I have been a customer at the excelsior for over 20 years. A lot of great patrons make for a great place for a meal or drink on weekends. Of late the emphasis on bistro and pokies improvement has outweighed the
sports bar punting area. Often too warm in summer and too cold in winter if you spend time in the sports bar. A recent correction price range for menu items was appreciated. Often under staffed in the sports bar, Betty is a great worker always willing to help and serve, often under the pressure of doing work of 2 workers. Not sure where the sports bar would be without her, especially since John who worked the tab has left. Sometimes it’s
the simple things that make a great pub. So
patrons voices are always important and should be respected.
Adrien
Adrien Saliba · 2026-01-24
Came in for lunch in the sports bar. I joined the punters & had a fantastic meal. Place looks different but very neat clean & tidy. I felt very comfortable right away. Even done a sausage sizzle for the punters! I met with the venue manager brylee & tab manager Betty. Both very bubbly & kind. Will pass on to friends and family
Family Friendly
Michael Colaidis · 2025-11-22