Susan Day Cakes
FoodScout
Scouted

Susan Day Cakes

213/215 Princes Hwy Hallam VIC 3803, Australia

4.3 (70) PRICE_LEVEL_INEXPENSIVE F Arlo 50

Is This Right For My Family?

Lower Crowd
Best Before 11:30am Calmer for families
Health Score 50 Good
Sensory 0/25 Can be loud

Arlo Standard

FoodScout Rating
F
19 /100

Needs work

Sensory

0/25

Dietary

1/25

Service

18/25

Access

0/25

{'pillar': 'Sensory', 'tip': 'Mention quiet seating or low-stimulation areas on your profile to boost your Sensory score.'}

Reviews

5 reviews across Google, Yelp & FoodScout

Write Review
4.3
70 reviews
Yelp
0 FoodScout
60% Positive 20% Neutral 20% Negative
Google

Food. I bought 2 fruit cakes. Had to throw 1 because it was too sweet.

Swee Chin Walder · 2025-07-28

Google

Great cake company who supplies to the supermarket giants like coles, woolworths and Aldi

Ashley Keswick · 2023-07-20

Google

Great customer service with lovely staff

sadeep abeygunasekara · 2023-03-16

Google

A very higene aware Factory good personal to work with quick turn around for pick up and delivery.

jeff smith · 2019-08-04

Google

although their cakes are delectable, specifically the 'Raspberry and White Chocolate Seriously Swirled Madeira Cake', the customer service is absolutely appauling. just because we called Susan Day Cakes, once to ask when the previously mentioned cake will be back in stock and once more to clarify and then again because i felt like it. we dealt with a woman named 'Donna' who was incredibly rude to us and informed us that the cake would not be back in stock until may next year. after calling to clarify, donna asked us 'did you call yesterday' obviously we had and she had a problem with that. we hung up as it was very emotionally distressing to be verbally attacked in this manner. when we called a thrid time, donna answered but did not say anything, instead deciding to be silent for at least 7 seconds and then placing an intimidating and authorative man on the phone in order to scare us. this was unnaceptable and i am torn between my love of cake and hatred for donna. anyone else had interactions like this? #unhappy #wehatedonna #giveusthecake #gainingthegrain #ineverworethisinmybed

Edie N · 2018-12-03

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