I’ve been coming to Sprinkles for many years and it’s always been my favourite weekly treat. The previous staff knew my order and always filled my 1-litre tub right to the brim, especially with my go-to flavours: Strawberry Cheesecake and Tim Tam. Sadly, with the recent staff change, the quantity has really dropped.
I paid around $17–$18 but the tub was barely half full, which was really disappointing and not the value or consistency I’ve always enjoyed. It genuinely makes me sad because I’ve been such a loyal customer, but if this continues, I may need to go back to my supermarket ice creams Connoisseur or Ben & Jerry’s where I know what I’m getting. I hope this can be looked into, as I’d love to keep supporting a place I’ve loved for so long.
avril charles · 2025-11-27
""Yehhh ONLY 4 MONTHS PAST EXPIRY Not BHED NOT BAD"" Used to come here frequently but not anymore after this.
At least gelateria on the docks doesn't sell expired drinks like these guys.
would give it zero stars but unfortunately didnt get the option
muzmil gabow · 2025-12-12
Positives
Delicious range of ice cream, goodies from abroad, cookies and cakes as well as drinks sold here and abroad 5 out of 5
Customer service lovely as always.
Negative
Hence the 4 star rating.
Their block of Dubai Chocolate Pistacchio - price of $34 too much for what I got. I have tasted many brands of Dubai Chocolate and this isn’t it.
Chocolate wasn’t tempered (didn’t seem that way) uneven on inside so amount of pistacchio filling uneven inconsistent. There was no kataifi. When checking closely and with taste it tasted like cornflakes too hard. Like the ones in Afghan biscuits NZ biscuit. Underside had ground pistachio which wasn’t pleasant. Water stain on edges and sides of chocolate were bare showing the filling.
I’ve bought Dubai Chocolate from here before and they were better and used Kataifi but tonight - this block wasn’t it.
saastol tol · 2025-06-28
I don't really care about others opinions but I love the ice cream and cookies combo I reckon best in the business 👌🏽
They got plenty of stuff in stock too my family loves it. On top of that it's halal 😋
Yes of course it's a business people mess up here and there it's human nature.
Halal
Family Friendly
Adem Tunc · 2026-01-08
I have been coming to Sprinkles for years now. The portion sizes are always generous and the customer service is always amazing. My favourite is the churro sundae. I recommend Sprinkles to everyone.
Ramina Ahmed · 2025-12-30