Grand Hotel Healesville - The Local

This Grand old Lady is too beautiful to be called a pub! Fantastic meals, caters for all including kids.Had the best Bushmans parma,loaded with bacon and an egg over a sea of melted cheese. Yum!! Steak sandwiches are amazing and the meal size makes you wonder if you should have shared ! Lovely staff, beautiful setting.

Cathy CARPENTER · 2025-11-21

This is simple fare but boy done nice. Lovely service great atmosphere I had steak sanga one of the best I’ve tasted in a while as long as you like a strong garlic aioli menu is simple but diverse enough for most and special menu was good and broad beer and wi e choices standard but good local drinks de bortoli wine Hargreaves hill beer happy with my lunch very filling apparently the Hamburger is huge and amazing too cheers

James Smith · 2025-12-17

We had a very disappointing experience at this café. From the moment we arrived, the staff’s attitude was rude and unwelcoming, making us feel more like an inconvenience than customers. Simple questions were met with impatience rather than basic courtesy. What made the experience even worse was the extremely slow service. We waited well over an hour just to receive our coffee, which is completely unreasonable for a café. During this long wait, there was no communication, no explanation for the delay, and not even a simple apology. Good customer service is just as important as good food and drinks, and unfortunately this place failed on both counts. A café visit should be relaxing, not frustrating and time-wasting. Based on our experience, we would not recommend this café and will not be returning unless there is a significant improvement in service and professionalism.

Atul Jindal · 2025-12-27